* Make work faster and more efficient through rapid distribution of documents: customers and engineering companies can have immediate access to shared and up-to-date information – specifications, design drawing modifications and production schedules – when placed on a password-protected part of a website.
* Make quicker decisions and reduce the time to market: video and data conferencing allows collaboration with customers without having to be in the same room. It will make substantial savings in travel costs and make better use of staff time.
* Closer trading partnerships: standardising the exchange of business documents such as orders and invoices to handle transactions electronically will increase customer satisfaction and save postage, paper and administration costs, and ultimately provide faster payment.
* Building relationships with existing customers: a website can be used by customers to browse stock availability, latest prices and to place orders 24 hours a day, seven days a week, wherever they are in the world.