DELTA AIRLINES is to deliver customised spares and servicing information via its company intranet in a move the carrier claims will revolutionise its maintenance operation.
Manuals, parts catalogues and service bulletins will be available to engineers and mechanics online, replacing the current paper-based system, which the airline admits is inefficient and very expensive.
Delta expects the new system, which uses the Enigma Xtend e-business solution, to reduce its maintenance time cycle by 10% and to result in significant administrative cost savings.
The systems will also allow Delta to customise the Pratt & Whitney PW4000 engine’s technical manuals to meet its specific maintenance processes and safeguards, and aviation authority standards.
The project will `virtually reinvent the Delta engine shop’ according to company manager for airline operations Mike Lane. `It will free our staff to focus on critical equipment issues, rather than searching for information that is hard to find,’ he said.
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