There is `massive scepticism’ among the business community about the government’s new Small Business Service, Chris Humphries, director general of the British Chambers of Commerce, warned this week.
According to Humphries, the cool reception to the scheme is a result of the frequent changes to the government-led support services: `The government has created confusion. We’ve had a change of business support, organisation and brand every five years for the past 20 years.’
By getting business leaders to act as directors, ambassadors and mentors in each initiative, the government leaves them feeling let down and under-valued when it is changed again, he added.
The SBS was launched at the beginning of April to lobby the government on behalf of small businesses and to support them through agencies such as the Business Links network.
Humphries said the British Chambers of Commerce will work with the government to ensure the success of the project.
`But the cynicism is real, we’ve told the government it is real, and unless they can deliver, and re-engage the business community again in yet another initiative, then scepticism will turn to real frustration,’ he said.
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