Swagelok independent sales and service centres now offer a complete line of eBusiness tools in European languages to help end-customers research, specify and purchase Swagelok fluid system components.
According to Swagelok, end-customers can search for thousands of fluid system components, get quotes, buy products by purchase order or credit card, and check order status in French, German, Spanish and English through their selected independent sales and service centre’s eStore. The products eStore is said to enable purchasing in local currency and allows end-customers to download product catalogues, sales drawings and CAD templates.
The Swagelok products eStore is also available in Chinese and Japanese.
For end-customers without online access, there is the Swagelok Products CD-ROM Collection, which offers the same online features on a CD.
Swagelok independent sales and service centres support a full set of electronic data interchange (EDI/EDIFACT) transactions, including quotes, orders, invoices and acknowledgements. Each EDI/EDIFACT system is integrated with internal business systems, so orders are processed quickly and accurately.