In an independent survey, Airchannel Limited, the UK’s leading compressed air and pneumatics specialist, has been voted the first British Compressed Air Society’s Trusted Trader of the Year.
The prestigious award recognises the company’s achievements covering five key categories, which include reliability, expertise, helpfulness, environmental diligence and value. The Trusted Trader scheme offers unbiased feedback through research of customers and Airchannel scored highly across all sectors.
Customer comments demonstrating this included: ‘Very efficient and helpful’, ‘Airchannel has exceeded my expectations. Unparalleled service levels’ and ‘Very professional operation with experienced personnel.’
Chris Dee, executive director of the British Compressed Air Society (BCAS), said: “We introduced the Trusted Trader scheme as part of our drive to raise awareness of the high standards that exist across our industry.
“Airchannel has clearly demonstrated its commitment to customer service and is consistently highly regarded. As a result of the survey, I’m very pleased to say the company is a particularly worthy winner.”
The Trusted Trader scheme is the latest step in BCAS’s commitment to promoting high standards across the industry. It builds on the Code of Practice introduced in 2006 that sets out the standards members engaged in sales and service must meet.
Airchannel managing director, Alastair Shanks, said: “I’m delighted that Airchannel has won the first BCAS Trusted Trader of the Year Award. The feedback we’ve had has been very positive but we won’t be resting on our laurels.
“This success is a testament to the hard work of everyone. I appreciate the effort and commitment that staff have put into ensuring we deliver customer satisfaction.”
Airchannel is expanding its range of services and launches a new catalogue in March to provide a one-stop solution for a wide range of hydraulic, pneumatic and compressor products. To obtain a copy call 0845 263 6826 or visit the website www.airchannel.co.uk/catalogue.
For reader enquiries please contact, Martina Hasmandova at Airchannel on 01604 647684 or visit www.airchannel.co.uk.
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