Ford Motor Company and Caterpillar have entered into a software alliance to develop a logistics information system to increase the speed at which repair parts are delivered to the market.
The companies will jointly define the alliance’s strategic direction and develop an operating blueprint for the future; the new system and processes will be phased in over the next few years.
The new technology will allow Ford and its dealers to share parts inventory information in real time. This will improve customer service turnaround time and will eliminate waste and cost across the entire supply chain – from dealers’ parts departments to Ford’s suppliers.
The software alliance will oversee development and maintenance of the system, drawing talent from Ford and Caterpillar as well as external software providers.
In addition to implementing the new logistics information technology at Ford and Caterpillar, the alliance will also market the capabilities of the new system to other customers.