Atlas Copco Airpower has joined BusinessOnline, ABB’s personalised motors and drives web site for OEMs and channel partners.
The world’s largest compressor manufacturing plant, producing compressors ranging from 5 to 750 kW, changed the bulk of its purchases from ABB to EDI (Electronic Data Interchange) in August.
The site, at http://online.abb.com/motors&drives, tailors the product portfolio to meet the specific needs of individual OEMs (original equipment manufacturers) and Channel Partners.
The web site is linked to ABB’s existing back-end solution, CompSCOT (where CompSCOT stands for Component Supply Chain Optimisation Technology). Customers can place orders, check stock availability, track the latest progress of their orders and make stock reservations of motors, drives and fans, 24 hours per day. The site is linked directly to ABB’s logistic centre organisation in Europe. Orders placed in the morning can be despatched the same day.
Upon receipt of order, CompSCOT returns the order acknowledgement and invoice to the customer. It then identifies the location of the article, and adds the order to the list of deliveries at the relevant warehouse. At the warehouse, the orders are arranged in country order, and a lorry is loaded up for each country and dispatched.Atlas Copco’s logistics team will enter its orders into its own EDI system, used to plan deliveries, production and forecasting.
This is interfaced to CompSCOT, ensuring that orders are serviced in real time.
Feedback on order status is delivered via Business Online’s web based front end. This is also where the stock profile is checked and any order cancellations are carried out. Business Online has been developed in direct response to the requests of major customers to replace the laborious and time consuming use of faxes with a faster, automated and more accurate way of ordering and tracking ABB’s motors and drives.