Speech servers for service providers

Intel and Compaq have announced the availability of a fully integrated speech server platform that combines the Compaq ProLiant DL360 server and Intel’s communications boards.

Intel and Compaq have announced the availability of a fully integrated speech server platform that combines Compaq’s ProLiant DL360 server and the Intel DM/V-A series of NetStructure communications boards .

The platform, which is backed by the Compaq Global Services organisation, allows developers to build applications such as voice portals, speech-enabled Interactive Voice Response, unified messaging and conferencing for the service provider and enterprise market segments. For example, airline and travel industries can use this solution for use in checking flight arrivals and departures, and financial institutions can deploy the platform to access automated bank statements or check requests.

This speech server solution includes Continuous Speech Processing technology from Intel. CSP provides developers with access to barge-in, echo cancellation and speech detection features that are compatible with speech recognition software from Nuance, Speechworks and Infotalk.

Additionally, Intel offers consulting services, training, support tools and resource kits.

The new speech server platform is available immediately in 48 or 96 port configurations from Catalyst Telecom and Total Tec Systems. The platform is backed by Compaq’s service organisation and includes a three-year limited warranty on all hardware components that guarantees on site service by next business day when a problem arises.

There is also an extended Pre-Failure Warranty on the processors, memory and hard drives, as well as optional 24×7 support infrastructure services.

Catalyst Telecom, an Intel master distributor and a Compaq authorised reseller will be distributing the speech server platform.