The Department of Energy and Climate Change’s (DECC’s) latest tracking survey has revealed that steep energy prices continue to be consumers’ main concern.
The survey — which monitors the public’s understanding and response to the energy retail market — comes at a time of widespread confusion over prime minister David Cameron’s announcement that energy companies will be made to give customers the lowest available tariff.
The tracking survey also revealed a high level of concern regarding energy bills among customers, with 15 per cent of the 2,100 households questioned saying that they had been ‘very worried’ about their household bills during the three months to the end of June 2012.
Nine per cent of the 15 per cent said they were more concerned about their energy bills than both transportation and food costs. Despite the concern, however, only five per cent said they planned to switch to another supplier in the coming year.
The findings also revealed that people are more concerned with the effects of energy security than climate change, with 40 per cent of those surveyed saying their main concern with energy security was ‘steep rises in energy prices’.