Lucent Technologies has been selected by Orange SA to provide voice-enabled web access, text-to-speech and other innovative media capabilities for its next-generation GSM (Global System for Mobile communication) network initiative.
Under the three-year contract, valued in excess of £24 million, Lucent will provide its MiLife VoiceXML Gateway solution. According to Lucent, this will enable Orange to offer a wide variety of innovative mobile internet services to its customers.
This project is said to be at the heart of the OrangeWorld vision to develop a powerful internet-based platform to provide the basis for intelligent, interactive and personalised services.
The MiLife VoiceXML Gateway is part of the Lucent MiLife Solutions portfolio of products and solutions designed to enable the introduction of a broad, rich set of mobile internet services and compatible appliances that operators need to attract customers, increase usage and generate revenues.
It is deployed on the Lucent enhanced Media Resource Server (eMRS) a carrier-grade platform that reportedly provides the network resources needed to support text-to-speech and audio playback capabilities. Initially, three platforms have been deployed within Orange’s UK network with further implementations of this technology over the next three years.
VoiceXML, originally developed by Bell Labs and the other founders of the VoiceXML Forum, is said to bring the advantages of web browsing to interactive voice services. Bell Labs continues to participate in the evolution of VoiceXML within the World Wide Web Consortium’s Voice Browser Working Group.