Alcatel has recently been awarded a seven-year outsourcing deal by ONE, the Austrian mobile communications operator, for the management, operation and maintenance of its network.
The contract is worth 472 million Euros and will take effect from January 1, 2004. By outsourcing its network activities, ONE intends to shift its focus from managing infrastructure to the development of new customer-oriented services.
Alcatel will mainly provide the operation and maintenance of the entire multi-vendor mobile network of 1.4 million subscribers and will manage the project planning and the physical rollout of ONE’s GSM network extensions and new UMTS infrastructure. The contract also includes facility management for ONE’s headquarters, regional offices and ONE shops.
The outsourcing agreement involves the transfer of approximately 200 operation and maintenance employees from ONE to Alcatel in Austria.
‘New mobile technologies today support the launch of a wide range of added value services designed to meet our customers’ expectations,’ said ONE’s CEO Jorgen Bang-Jensen.
‘To take full advantage of this potential, we have decided to concentrate on the development of customer-specific services and therefore will outsource network operations to Alcatel, our strategic network partner,’ added Bang-Jensen.