Onyx provides IT services for Balfour Beatty

Balfour Beatty Engineering Services (BBES), part of infrastructure services group Balfour Beatty, has awarded technology provider Onyx a contract to provide IT services to the UK Engineering Services Division.
BBES selected Onyx to provide an outsourced IT Helpdesk service.

Onyx acts as a first-line response to BBES staff experiencing IT issues and provides transition to BBES’s own IT teams when calls are escalated up the chain.