Baan has announced a partnership with communication software company StreamServe, which will allow Baan users to capture key data output – such as sales order details – from their ERP solution. The package will also let users restructure the information according to individual customer preferences and then forward the information to the customer in a wide range of formats. Information can be delivered via a range of channels, including printer, fax, e-mail or mobile phone message, using a range of formats such as HTML, XML, PDF or SMS.
The agreement between the two companies builds on a successful relationship formed in the Nordic region at the end of last year. According to Baan’s Vice President for Marketing and Alliances, Henk de Ruiter: ‘We are clearly seeing a growing demand for powerful e-Business communication solutions from both our existing customers and prospects, and we’re now working with StreamServe on a global basis to make their world-class technology more widely available.’
Baan believes that this communication platform will complement its ERP capability to provide customers with an outstanding software solution for communicating with their customers, partners and suppliers.