Rolls-Royce offers new online after-care service

ROLLS-ROYCE is to launch an e-business portal giving airlines access to a wide range of aeroengine after-market services., the interactive web-based service gives customers 24-hour access to the portfolio of Rolls-Royce Total Care Services.

Engine leasing is also available through Aeromanager, and customers can obtain information on repair and overhaul slots.

The portal is designed by data systems and solutions, the US-based engine health monitoring specialist in which Rolls-Royce has a 50% stake.

Aeromanager features a gateway to, a new data systems and solutions service. The system provides operators with detailed real-time analysis of the status of all of their fleets.

Condor, the German airline operator will be the launch customer using Enginedatacenter to access data online for its Boeing 757-300 fleet.

The company provides EHM services for more than 900 aeroengines, and expects 80% of its customers to access these services via the internet by the end of this year.

John Cheffins, Rolls-Royce managing director, airlines, said: `The facilities on offer will allow operators unprecedented flexibility to manage their engine fleet operations based on the availability of both timely and accurate information.’

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