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There are a growing number of generic software packages available today that are both diverse and easy-to-use for a startup or very small business. However, the very reasons that make them suitable for a startup become the reasons why they become a hindrance to your business growth. As your business grows, you need automation and systems that are specific to your business or industry.

ECi Software Solutions

ECi M1 was designed to meet the rapidly changing needs of manufacturers. This intuitive software solution is designed for SME manufacturers who need flexibility as well as functionality. With M1, you make the software work for you, ensuring your unique business processes are handled as you see fit — M1 does not force you to fit your business to the software. M1 provides growing manufacturers with a complete toolkit to streamline operations, improve performance, strengthen trading relationships and give customers greater levels of service, all of which translate into a competitive advantage for the business.

Our customers reflect the diversity of the industries which we serve and include businesses of all sizes ranging from small start-up companies to large multi-branch, multi-country organisations.

Industry sectors include: Aerospace, Automotive, Fabricated Metal Products, Machined Components, Precision Engineering, Marine, Furniture, Doors & Windows, Electronics, Medical devices, Business Signage, Oil & Gas, Energy, Machinery & Equipment, Weapons & Ammunition, Welding, Wood & Wood Products, Rubber & Plastics Products.

ECi M1 is a complete enterprise resource planning (ERP) solution, providing total integration and automation of jobs from quoting through invoicing. It is a business system designed for SME discrete manufacturers including custom, mixed-mode and make-to-order manufacturers. M1 is built with the objective to improve processes which leads to savings in time, resources and money.

M1, a fully integrated ERP Solution written specifically for manufacturers:
– Integrated CRM
– Quoting and Estimating
– Product Configurator
– Order Processing
– Planning and Scheduling
– Manufacturing and production management
– Job Costing
– Warehouse and dispatch
– Inventory Management (raw materials, finished goods and sub-assemblies)
– Business Intelligence
– Quality Management
– Comprehensive Customer Portal including Webshop
– Integrated Financial Management
– Mobile Apps
– Alerts and Automation

We are a truly global software house and we pride ourselves on being able to provide a high level of service to all customers regardless of location. We have a dedicated helpdesk team based in the UK, but offer 'follow-the-sun' support to our M1 customers, via our experienced Global helpdesk team.

The implementation and customer services team are dedicated professionals with an in-depth knowledge of the system. We offer a full range of classes for on-site training or online classes and these sessions are hosted by our expert trainers who understand the system inside out! The quality education we offer provides the opportunity for our customers to become self-sufficient in the use of the M1 system. Our Professional Services team provides ongoing assistance post implementation to ensure the M1 software continues to give your business maximum benefits.

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