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Lawson Software has provided an update on customer adoption of Lawson Managed Services, which includes Application Management and Managed Hosting.

The services are designed to help companies and organisations minimise or eliminate the infrastructure or administrative costs of owning enterprise applications.

Organisations are seeking efficient, flexible and more cost-effective means of deploying their enterprise software systems.

Lawson said that more than 85 of its customers are now using Lawson Managed Services for their enterprise resource planning (ERP) applications.

These customers represent companies and organisations across many of the markets Lawson serves, including healthcare, public sector, food, fashion, manufacturing, distribution and equipment service management.

Lawson Application Management is designed for customers who want to control their information but do not want to manage their software.

It is a tailored suite of services that includes application modification maintenance, performance tuning, patch management and support desk capabilities, all provided by Lawson Professional Services.

Lawson Managed Hosting provides companies and organisations the choice of hosting their applications with Lawson and the ability to access them for a single monthly fee.

Lawson Managed Hosting also includes application maintenance and critical-incident support.

Lawson Managed Hosting is for customers who want a simplified ownership experience within a traditional licensing model and with lower long-term cost of ownership.

Lawson Managed Hosting gives customers a less expensive option than hosting their business applications themselves, freeing information technology resources for other initiatives and reducing the staff required to manage the system.

In addition, Lawson Managed Hosting helps give customers service-level and pricing predictability, measurable return on investment, and reliability with contractually committed service levels.

Lawson Managed Services provides service level agreement (SLA)-based managed services that best align with the customer’s cost structure and in-house expertise.

With Lawson Application Management, organisations and companies can adjust the programme to their needs and requirements as they evolve over time.

Lawson Professional Services provides a full range of services to help customers prepare, implement and educate employees on Lawson applications.

Lawson employs consultants who have thorough software and industry-specific knowledge to provide customers information on business best practices and software best practices.

Lawson also provides implementation, learning and software management services.

Lawson Software

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