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Mindtree Mwatch – key features - .PDF file.

Mwatch from Mindtree is an integrated platform designed to provide chief information officers with a way to monitor, measure and manage their IT infrastructure.

The platform is based on ITIL v3 guidelines with event, incident, problem, configuration and change management integrated with service desk support.

Mwatch features a correlation engine and built-in knowledge base, which maps infrastructure elements to specific services for proactive problem solving.

Mindtree added that the platform also automates standard operational activities and improves governance with a common dashboard for services, intelligent integration of a federated database, enterprise-wide pre-processed reporting, and framework compliance tracking.

Key product specifications

• Claimed to increase IT and service efficiencies and reduce costs

• Available for both on-premise and cloud-based infrastructures

• Deployment backed by Mindtree’s built-in Enact security framework

• Offers compatibility with third-party tools

• Gives chief information officers an analytical insight on their IT spend

MindTree is a global IT and Product Engineering Services Company. It specialises in IT Services, Independent Testing, Infrastructure Management and Technical Support (IMTS), Knowledge Services and Product Engineering, which comprises of R&D Services, Software Product Engineering and Wireless Products.

MindTree partners with its clients to create a transparent, value-based relationship. Our people build innovative solutions in a wide range of technology domains that enable our customers to succeed in their business goals.  It is acknowledged as the best mid-size software services Company out of India for its emphasis on culture, customer centricity and corporate governance.

MindTree is ranked No. 1 among the Most Admired Knowledge Enterprise (MAKE) India Award winners for the third consecutive year in 2010. MindTree is ranked 13th in NASSCOM’s listing of the Top IT Software and Services Exporters in India (excluding BPO). It was ranked No. 2 in Asia and declared the overall winner in India in the Asiamoney Corporate Governance Poll for 2009. MindTree is ranked 19th amongst IT services companies by IAOP in their annual list of the Top 100 Global Outsourcing Companies.

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