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Peterborough-based Monarch Automotive, an independent motor-dealer and vehicle workshop providing motorists with services such as the maintenance and repair of cars, vans, light commercial vehicles and HGVs, manages and tracks in a clear and precise manner using a manual system supplied by T Cards Direct. 

Monarch Automotive

The T Cards system enables all the relevant departments to see, at a glance, the status of all work and it has proven to be a simple yet effective workflow management tool. The challenge, however, was how could it replicate the manual T Cards system with an online workflow management system running on its PCs, enabling several users to log on at any time and view the current status of each job.

Given its satisfaction in using the manual T Cards system along with its requirement for upgrading to an online version, Monarch Automotive was keen to learn more about the development of T Cards Online.

Developed and fine-tuned over a period of four years and launched in early 2013, the T Cards Online workflow monitoring system replicates the manual card and board T-Card system that was introduced more than 35 years ago. It enables users to manage workflow in real time using the drag-and-drop technique, moving job cards around the board to reflect current status. It features password-protected login and enables multiple remote access from anywhere in the world. All historical data is maintained so that it can be copied and reused at a later date.

Key benefits of product application

  • A clear benefit of the new T Cards Online system is its simplicity. Once the virtual board has been configured to meet individual requirements, new cards are opened from the main menu bar. There are standard templates for vehicle workshops, parts ordering and vehicle stock control.
  • T Cards can be tailored, enabling alarms, signals and email notification to be added, and there is also a facility to attach external documents.
  • As a number of cards will appear on the same chart, they can be colour coded to simplify identification and as work progresses the cards are simply dragged and dropped into a new column.
  • Mary Gillespie, manager at Monarch Automotive said: ‘We looked at various systems but decided on T Cards Online. It replicated our manual-based system and required virtually no training. After a quick run-through over the phone with the team at T Cards Direct, we started using the system straight away.’
  • According to Gillespie, as a workflow management tool the T Cards Online system is excellent; it has enabled the company to upgrade from the manual system to one that is easily accessible via PCs in the different departments.
  • The result is streamlined, more efficient management processes, which has led to improved productivity, saving time and money.

T Cards Direct

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