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The Mukwonago Fire Department serves approximately 16,000 people in southeastern Wisconsin, US, with two stations responding to an average of 1,800 calls a year. And it was facing a challenge all too familiar to public safety agencies.

Providing access to critical items used by its emergency medical services (EMS) teams while maintaining visibility into who’s using what, where and when.

According to Lieutenant Matt Sura, the department had previously kept supplies in a storeroom with a push-button door lock. This provided basic security, but no control over what or how many items any person could take. Roughly 50 people had access, and once someone entered the room there was no way of knowing who took what. If the door was propped open or wasn’t closed all the way, the security was gone.

The problem became clear when supervisors realised that some items were simply ‘disappearing’.

Apex Supply Chain Technologies

Worcester-based Apex Supply Chain Technologies® Ltd is the European headquarters and subsidiary of Apex Industrial Technologies LLC, the world’s leading provider of intelligent, automated dispensing systems for the industrial, retail and service sectors. Apex installed solutions have executed more than 3 billion automated dispensing transactions for thousands of customers around the world, including some of the world’s best known brands. Apex has offices in Australia, Columbia, Germany and the United Kingdom and is headquartered in the United States.

Apex Supply Chain Technologies® Ltd is the European headquarters and subsidiary of Apex Industrial Technologies LLC, the world’s leading provider of intelligent, automated dispensing systems for the industrial, retail and service sectors. Located in Worcester, England, and led by Managing Director Julian Adams, Apex Supply Chain Technologies Ltd has been serving EMEA customers since 2011.

Globally, more than 70,000 Apex automated dispensing solutions have executed in excess of 3 billion automated transactions for more than 15,000 companies around the world. Many of these companies are on the Global Fortune 500 or Blue Chip lists of companies with the highest turnover, and many are headquartered in Europe. The company’s purpose-built solutions replace inefficient manual processes and inventory management with point-of-use control, automation and 24/7 data and business intelligence. In fact, the concept of industrial vending was first introduced by Apex CEO and founder Kent Savage, an internationally renowned expert in the field of automated dispensing solutions and supply chain technologies. Today’s next-generation Apex solutions result in substantially lower costs, greater productivity, and clear competitive advantages for its users.

All Apex devices are Internet-based and powered by Apex Connect n’ Go™ Technology, so there is no special software to install or maintain. The company’s proprietary Trajectory Cloud™ platform provides real-time visibility, tracking and control, and can integrate with other enterprise applications such as purchasing, warehouse management and e-commerce systems.

With decades

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