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Tricorn Systems has announced that Numac Engineering has implemented the Tricorn system to simplify ordering and quotation processes.

Although using Excel to begin with, Numac used Job Card for around 15 years prior to implementing the Tricorn system.

When Numac attracted new business and began to grow, it decided to search for a new system that could meet the more sophisticated jobs that were being received from clients.

The new system also had to offer flexibility and integrate stock control – something that was not currently done.

Prior to the Tricorn system, stock was managed manually on the workshop floor and in accounts.

In addition, it was not possible to integrate the Numac accounting system to the previous job-processing package – a capability provided by Tricorn.

Andrew McLaren, managing director at Numac, said: ‘The decision to change system was made on the growth and complexity of our business.

‘We take pride in delivering quality components efficiently to companies often working in hostile environments.

‘We needed a work-processing capability that would support this and could automate our system from quotation and stock through to accounts.

‘The decision to switch was a requirement to advance our capability in order to meet the continuing needs of a growing client base.

‘We considered three or four systems and had presentations from two companies, one of those being Tricorn.

‘The presentations were given in front of staff from across the workshop floor to accounts so we could determine what would be the best product for the company as a whole.

‘The Tricorn demonstration and system capability ticked all the boxes we required from a works-processing system,’ McLaren added.

Numac said the training received on the system was good and was focused specifically on the needs of the business.

McLaren said: ‘Even after the training was complete we have always been able to reach a Tricorn specialist if we’ve had questions about the system.

‘Admittedly, we have experienced one or two niggles with the implementation of the system, but once again Tricorn is always contactable by phone and ready and able to assist.

‘This gives us great peace of mind that, not only are our queries always progressed, but that we can be confident someone with specific system knowledge and our system requirements will be available to speak with us,’ he added.

Having used Tricorn’s works-processing system for less than a year, Numac said it has already seen improvements, particularly within work efficiency.

McLaren said: ‘We used to run a manual system that would clock jobs in and out of specific stages of their completion.

‘However, it is now all automated with a barcode system, so we know exactly how close a job is to completion as it is scanned through the process.

‘Being able to do this automatically makes a huge difference and also helps with repeat orders,’ he added.

The Tricorn system has also provided Numac with greater traceability of orders from the start of a job to completion.

Its order booking and quotation process are easier to compile, with the greatest improvement being to the traceability of materials from both a works and accounting perspective.

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