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UPS Systems has helped the National Foundation for Educational Research (NFER) to avert disaster and reduce costs with its remote monitoring tool, Remo.

The NFER is a large independent provider of research, assessment and information services for education, training and children’s services.

It aids UK government departments and agencies on both a local and national basis by informing and improving policy and practice.

Its IT systems are essential to its day-to-day operations and it needs to protect them against power failure at all times.

When the NFER chose to install Remo into its server room, it was to protect its UPS and temperature control equipment.

If its mains supply failed while its back-up batteries were discharged, its UPS would have insufficient power to enable the systems to shutdown safely.

This could result in NFER losing valuable stored data.

This scenario arose when the standby battery power dropped to 60 per cent.

Remo helped avert disaster by sending a notification to alert NFER staff to the potential problem, enabling staff to take earlier action.

‘Using Remo allows our systems to operate normally at all times, as well as saving us money because we don’t need to employ someone to monitor our systems,’ said Rob Gumbo, technical services manager at NFER.

‘Remo removes the burden from our clients of the need to continuously monitor equipment and, as in this case, gives them early warning to potential hazards affecting their equipment to protect mission-critical systems,’ said Tom Sperrey, UPS Systems managing director.

Remo provides remote monitoring for the majority of UPS and all generators.

It can monitor the status of IT systems 24 hours a day, 365 days a year.

UPS Systems

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