Career profile: From travel agent to Head of Operations

Tell us a little about your employer

ClydeUnion Pumps are a pump manufacturer with a proud heritage. They are based in Glasgow, Scotland, and can trace their origins back via the North Sea oil & gas boom in the 1970s to shipbuilding on the Clyde in the 19th century. Today we are part of Celeros Flow Technology, and our flow control solutions are used around the world in safety-critical applications in industries such as oil & gas, water, nuclear and renewable power generation.

What does your role as Head of Operations entail?

Essentially, I oversee the company’s operational activities, including the machine shop and assembly, while ensuring the workforce are productive. I head up a team of 64 people, with direct reports whose remits cover operations, manufacturing, and service centre functions. Working closely with other areas of the business, my team and I are responsible for ensuring we deliver on time and to the correct quality. We seek to continuously improve efficiencies and drive operational best practices through the business, while striving for excellence.