Less haste, more speed

consumers receive an average broadband speed of 3.6Mbit/s, according to research released this week by

.

According to Ofcom, that is less than the average maximum possible speed of 4.3Mbit/s across the UK and significantly below advertised headline speeds.

Speeds are slowest between 1700 and 1800 hours (GMT) on Sundays, when use of the internet is at its highest.

However, most consumers say they are reasonably happy with their broadband service - although speed is the most commonly cited cause of dissatisfaction.

Although 3.6Mbit/s is sufficient for many internet applications, including audio and standard definition video, over 60 per cent of UK consumers currently subscribe to packages promising speeds of up to 8Mbit/s.

The Ofcom research found that one in five of these subscribers actually receive an average speed of less than 2Mbit/s, while on average the actual speed consumers receive is 45 per cent of the advertised headline speed.