NEW SERVICE INFORMATION PACK FROM DEMAG

Materials handling specialist, Demag Cranes & Components Ltd, has launched a new information pack, detailing the scope of its after sales services business. The user friendly pack outlines Demag’s comprehensive range of services, including service repair, service maintenance, spare parts, modernisation & refurbishment, inspection & examination, training and after sales customer support. For a copy of the information pack, please call 01295 676157 or email service@demagcranes.com.

Demag’s national service network comprises regionally based teams of fully trained service technicians, to provide a swift response to repair, service and spares calls, 24 hours a day, 7 days a week. The services operation is co-ordinated by dedicated administration teams, based at Demag’s Banbury head office. The company uses service management systems to maintain extensive and accurate records of customer equipment inventories and service activity. All Demag service personnel have access to the data for fault diagnostics and service history to assist in effecting swift repairs.