Dealing with a boiler breakdown in a South London housing development

South London apartments were in danger of experiencing freezing conditions after a boiler breakdown in the development’s boiler room. Barratt Homes’ upmarket river Thames complex had an oil system installed by a separate boiler hire company. Barratt soon discovered that the system was woefully inadequate to provide reliable energy for a development of this size.

The boiler that had broken down was unsuitable, its size and type was incapable of meeting demand. The boiler had proved unreliable since installation causing inconvenience, stress and a costly drain on time and resources. Ultimately, the boiler failed, leaving Barratt Homes with the problem of quickly finding a replacement boiler of a large enough capacity to provide a constant supply. Research to find a reliable temporary boiler hire company led Barratt Homes to choose Ideal Heat Solutions.

Ideal Heat Solutions designed, procured, built and installed a 1120kW temporary boiler plant using our usual high-quality materials and equipment. The boiler would undergo sustained and continuous use and needed to be a reliable and trustworthy solution. Within a short time, the 1,120kW boiler was supplying all 240 homes with heat and hot water, and normal service was resumed.

Ideal Heat Solutions’ temporary boilers are supplied with the Trend 963 modem remote monitoring technology. Within the 11 months the boiler was in situ, the system alerted the company to three minor issues as they arose. Each time, the precise nature of the problem was communicated immediately via modem to Ideal’s HQ. Engineers arrived on site within an hour, equipped with knowledge of the issue and the tools required to prevent any escalation and avoid any disruption to service.